Oferta pracy

Team Leader with German

Kraków, małopolskie Dodano: 2020-07-31 2020-07-31 | ID oferty: 443620


For our Client international company which work in different areas of business like IT, consulting and accountancy we are currently looking for Team Leader with German who will be developing growing team engaged in quality processes for clients.


- Effective management of a team operating for a German speaking countries
- Organization of the team's work, setting KPI,
- Identifying emerging challenges and supporting their solution
- Train and motivate new and existing team members,
- Maintaining good working relationship with stakeholders
- Building team and recruiting new team members
- Building new instructions
- Ensuring delivery
- Consistent work on areas which needs improvements and eliminating issues and proposing optimization for processes

- 2 - 3 years of experience in customer service area
- At least 1 year of experience as a Team Leader od deputy TL
- University degree
- Very good knowledge of German (min C1 level)
- Good knowledge of English B2/C1
- Corporate experience in SSC/BPO sector in multinational environment
- Strong interpersonal and communication skills
- Ability to manage team, resolving problems and make quick decisions
- Experience in recruiting new staff members and building team
- Experience in cooperating with managers and business

- Stable employment in developing company
- Private medical care
- Multisport card
- Great training system
- International, dynamic work environment

Recruitment Agency No. 20329

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Grafton Recruitment Sp. z o.o.

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Grafton Recruitment Sp. z o.o.

Kraków małopolskie

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